At Dolphin Ad World, we strive to provide exceptional advertising services and customer satisfaction. We understand that circumstances may arise where a refund is necessary, and we aim to make the process as convenient and fair as possible. Therefore, we have established the following refund policy:

 

• Service Guarantee

​

We stand behind the quality and effectiveness of our advertising services. If you are not satisfied with the results of our services, please contact us immediately so we can address your concerns and find a suitable solution.

​

• Refund Eligibility

​

Refunds will be considered for services that have not been rendered or completed as per the agreed terms.
Refund requests must be made within [X days/weeks/months] from the date of purchase or commencement of services.

​

• Refund Process

​

To request a refund, please contact our customer support team at [contact information].
Provide your order details, including the date of purchase and the specific service(s) for which you are requesting a refund.
Our team will review your request and may require additional information to process the refund efficiently.

​

• Refund Approval

​

Refunds will be approved at the discretion of Dolphin Ad World management.
Approved refunds will be processed within [X business days] and issued to the original payment method used for the purchase.

​

• Non-Refundable Items

​

Certain services or products may be non-refundable, such as customized advertising campaigns or services that have already been delivered or initiated.
Any expenses incurred by Dolphin Ad World on behalf of the customer, such as third-party fees or production costs, may not be refundable.

​

• Cancellation Policy

Customers may cancel their services at any time, subject to the terms of their service agreement.
Cancellation of services may result in the forfeiture of any remaining service fees or deposits, as outlined in the service agreement.

​

• Exceptions

​

In exceptional cases, Dolphin Ad World may consider refund exceptions on a case-by-case basis, depending on the circumstances.

​

• Policy Updates

​

Dolphin Ad World reserves the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website or notifying customers via email.
By engaging with Dolphin Ad World and purchasing our advertising services, you acknowledge and agree to adhere to the terms and conditions of this refund policy. If you have any questions or concerns regarding our refund policy, please do not hesitate to reach out to us.

​

Dolphin Ad World 2024
hi@dolphinadworld.com 
www.dolphinadworld.com

​